These Terms and Conditions ("T&Cs") govern the use of Harpenden Patio Services' website and the booking of services. By using the website or booking services, you agree to these T&Cs.
1. Service Description
Harpenden Patio Services offers pressure washing services for residential and commercial properties. Our services include exterior cleaning, driveway cleaning, patio cleaning, and other related services as listed on our website. We reserve the right to modify the scope of services at any time.
2. Booking and Appointment
• Bookings can be made online through our website or by contacting us directly.
• Appointments are subject to availability and confirmation by Harpenden Patio Services.
• If you need to reschedule or cancel an appointment, please notify us at least 24 hours in advance.
3. Pricing and Payment
• Pricing for services is provided by our team by an in person quote and may vary depending on the scope of work.
• Payment is due upon completion of services unless otherwise agreed in writing.
• We accept all bank transfers and/or cash.
• Late payments may incur interest charges.
4. Customer Obligations
• Customers are responsible for ensuring access to the work site.
• Please inform us of any specific cleaning requirements or concerns prior to your appointment.
5. Liability and Insurance
• Harpenden Patio Services is insured for the services provided. However, we are not liable for damage caused by factors beyond our control, such as pre-existing damage, weak structures, or unforeseen circumstances.
• Customers agree to release Harpenden Patio Services from any liability for damage to property caused by customers' failure to prepare the work site properly.
6. Warranties and Guarantees
• We guarantee the quality of our services. If you are not satisfied, please contact us within a week of the completed job to address your concerns.
• Harpenden Patio Services does not guarantee the removal of all stains or restoration to original conditions, as results may vary depending on the surface and type of dirt or stains.
7. Cancellation and Refund Policy
• Cancellations must be made at least 24 hours before the scheduled appointment.
• No-shows or late cancellations may result in a fee.
• Refunds may be issued at the discretion of Harpenden Patio Services for unsatisfactory services after fair inspection from our team.
8. Privacy Policy
• We do not share or sell customer information to third parties.
9. Governing Law and Jurisdiction
• These T&Cs are governed by and construed in accordance with the laws of Hertfordshire.
• Any disputes arising from these T&Cs shall be resolved in the courts of Hertfordshire.
10. Contact Information
• If you have any questions or concerns about these T&Cs or our services, please contact us at:
• Address: Carlton court, Carlton road, Harpenden
• Phone: 07535 518352
• Email: djoycemarketing@gmail.com
11. Miscellaneous
• If any part of these T&Cs is found to be unenforceable, the remainder will continue to be in effect.
• Failure to enforce any provision does not constitute a waiver of that provision.